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Support services

Support group hands

Pay now or by instalments
There are many support services available to help you.
Addiction

Alcoholics Anonymous

 

Al-Anon Family Groups Australia

A service to help the families of alcoholics.

 

Drug and Alcohol Services SA

  • 1300 13 1340 (8:30am to 10:00pm, 7 days per week)

 

Gambling Help

Gambling Help Services operate in a range of SA metropolitan and country locations, providing free and confidential personal, financial, and family counselling and support.

Gambling Help provides:

  • Professional, confidential gambling counselling
  • Counselling and therapy for individuals, couples, family and friends
  • Financial counselling to help you deal with debts, and help you to budget and manage credit issues.
  • Information and support.
  • Support groups.
Children and Youth Programmes

Elm Place

 

Life Without Barriers

 

Multicultural Youth South Australia

Multicultural Youth SA is a community-based, not-for-profit organisation that provides a diverse range of services and programs to support multicultural young people and young families living in South Australia.

There are also a range of providers offering a combination of services. These include accommodation, crisis care, financial support, counselling, education, and many more.

 

Office for Youth (Human Services)

 

Relationships Australia

Family and relationship counselling, family dispute resolution (mediation), and a range of family and community support and education programs.

 

Youth Gateway (15-25):

  • 1300 306 046
  • or 1800 807 364

The Office for Youth provides support to programs that work with young people across South Australia.

Debt Help

National Debt Helpline

Free independent counselling and advocacy for all financial matters, including fines and associated social implications.

Domestic & Family Violence Support

We have policies and procedures in place to protect the safety of clients who may be affected by domestic and family violence.

How we can support you

Our client team can discuss ways we can support you if you have received a fine or enforcement notice. Our team is specially trained to support you and discuss your situation in a way that promotes your safety and privacy. The ways we can support you depend on your circumstances and may include:

  • Update your contact details and who can access your account
  • Keep your information private and secure
  • Provide flexible payment assistance options
  • Work together to manage your debt and find the best solution for your situation
  • Provide contact details for support services if you need them
  • If you’re working with an advocate or financial counsellor, we can talk with them about your account with your consent.

Manage your account online using the MyFines Online Portal

Register and log in online to:

  • Check your balance
  • Make a payment
  • Set a payment arrangement
  • Update your contact details

Contact us via our online enquiry form

When completing the online enquiry form, you may wish to include:

  • Your preferred contact method
  • Details of an advocate or financial counsellor, if you are working with one
  • Confirmation that you are happy for the Fines Unit to reach out to your financial counsellor on your behalf, if this is your preference

Call us: 1800 659 538

Monday to Friday 8:30am to 5:00pm

Please be aware that our phone wait times can vary and may be longer during busy periods. If privacy or timing is a concern, you may prefer to use the MyFines Portal or the online enquiry form.

 

Domestic and Family Violence Support Services

1800 Respect

A national sexual assault and family domestic violence counselling service.

 

Domestic Violence and Aboriginal Family Violence

 

Eastern Adelaide Domestic Violence Service

  • 8365 5033

 

MensLine Australia

Mensline Australia offers free professional 24/7 phone counselling support for men with concerns about mental health, anger management, family violence (using and experiencing) addiction, relationships, stress and wellbeing.

 

Migrant Women’s Support Program

  • 8152 9260

This program provides culturally sensitive needs and risk assessments, safety planning, support, information, advocacy, referrals and other relevant services.

 

Ninko Kurtangga Patpangga (Ninko)

  • 8297 9644

Safe, supported crisis and short-term accommodation

  • Domestic and family violence counselling and support via the phone or face to face.
  • Domestic violence educational programs and support groups for women and children.
  • Referral and information about: health, legal, financial, accommodation and immigration matters.
  • Assistance for women from Aboriginal and Torres Strait Islander and non-English speaking backgrounds.
  • Access for women with disabilities.

 

Northern Adelaide Domestic Violence Service

  • 8255 3622 (Elizabeth)
  • 8522 9100 (Willaston)

 

Southern Adelaide Domestic Violence Service

  • 8382 0066

 

Western Adelaide Domestic Violence Service

  • 8268 7700

 

Yarrow Place Rape and Sexual Assault Service

  • 1800 817 421 (24 hours)

Emergency support and counselling service.

Homelessness

Catherine House

Catherine House provides solutions for women experiencing homelessness, emergency and transitional housing, mental health programs, and educational and pre-employment courses.

 

Hutt Street Centre

Helping people facing homelessness

  • 8418 2500
  • huttstcentre.org.au
  • 258 Hutt St Adelaide

 

Homeless Connect SA

 

Mental Health and Suicide Prevention

 

Mental Health Coalition

mhcsa.org.au

  • Find out about all the mental health events happening around South Australia.

 

SA Health - Mental Health Triage Service

If you feel that you may be in need of mental health support and have never previously accessed a mental health service before, please contact your general practitioner or phone the mental health triage service on 13 14 65.

 

Lifeline

For crisis support and suicide prevention.

Religiously Affiliated Support Services

 

AnglicareSA

 

Baptist Care SA

 

Centacare

 

Mission Australia

 

St John's Youth Services

St John’s Youth Services works with young people in the Adelaide metropolitan area aged from 16 to 25, who are experiencing or at risk of homelessness.

 

Uniting Communities

 

UnitingCare Wesley Bowden

 

UnitingSA