How and when to contact the Fines Unit
When to contact us
Contact us if you have queries about paying your overdue fines or are experiencing difficulties in managing your payments.
We recommend you speak to one of our operators on 1800 659 538 rather than risk further enforcement actions due to delayed payments.
If you have queries about the fine
If you have a question about the fine itself - why or how it was applied - then you should call the Issuing Authority (such as a council, or State Government department), that issued the original expiation notice to you. Check your original expiation notice for contact details.
Have a query?